*UPDATE: July 17, 2020 – Due to COVID-19, some orders may take additional time to process before shipping from our warehouse in California. As we try to keep our team and community safe and healthy, we appreciate your patience during this time.
Third Mind uses a mix of FedEx services for US customers with the default Ground option being free with orders over $75 or $8 for orders below threshold.
2 Business Day Air shipping options are available at checkout for customers needing their products faster **
All US orders ship directly from our warehouse in Covina, California. Returns or exchanges are also processed here and a free return shipping label is included in each package.
- At this time, we are unable to ship internationally because we are a start up. As we grow, we will expand our international shipping options.
- Our order cutoff time is 13:00 PST.
- Our 2 day shipping policy currently means 2 business days.
We're attempting to create a new warehouse structure that allows for 6 day shipping, in Fall/Winter 2020.
- All orders are sent FedEx.
- Alaska and Hawaii use 3 Day Air as the standard service.
- All orders are subject to local state sales tax.
- We cannot deliver to PO Boxes.
- Saturday delivery may be available with standard ground service, dependent on delivery zip code.
- State and local sales taxes may be applied by you local state authority. It is a legal requirement that we declare the full transaction value of the contents of all packages. Local state import duties and taxes are levied by the carrier on behalf of the local customs authority.